AFRINIC Service Update & Closing 0:00:05 Patrisse Dessee: Good afternoon, everyone. I'm just gonna start the kick-off the AFRINIC update with the Finance and HR updates. This is gonna be a quick one. I think a lot of you with these have already been mentioned anyway. [background conversation] 0:00:37 Patrisse Dessee:: Right, this is the departmental structure, quickly. We've got two accounting... We got four, five staff in the department including myself. We have two accounting staff, one Billing and one Travel Coordinator. Last year, we had five, one of them moved to the Customer Service unit after its creation this year. In the first quarter, I was also filling in the post of iCEO after... Pending the recruitment of a new CEO. This is basically rather unchanged from the previous year's structure. The main highlights of our operations of the department is operating budget was approved during the year by the board. We have also had a strategic plan being implemented based on what was approved by the board. 0:01:27 Patrisse Dessee: We did the members billing which is normal activity at the beginning of every year, and also we participated in the preparation of the statutory audit and then we also plan for this meeting which is quite an extensive preparation. Like in every year, all membership renewal invoices were sent out or issued and sent out in early December, this is really to enable facilitate collections on outside and at the same as time of payments and the budgets for the other member organization. Last year, I think we... It was agreed that the accounts would be denominated in US dollars. This has now been finalized, we submitted our first US dollar account for 2014 and this year is the second year that we are operating in the new functional currency. 0:02:16 Patrisse Dessee: Main activities continue, we are trying to reinforce our system of internal control which is an ongoing activity. We're reviewing all our processes which is ongoing with this in line with the Asset Resource Certification. We're trying to finalize the integrated fixed assets register which we started last year, and it's just a matter of reaching the last, last stage of that process, by redoing the tagging and bar coding of the assets. And at the same time this year, we plan to upgrade our PASO software to a latest version. We also commissioned the implementation of a Travel Management Policy which will help us to better manage our travel arrangements and logistics and at the same time, internally we're trying to develop new internal reporting format which all the heads of departments could utilize to control their costs. 0:03:17 Patrisse Dessee: Again, another important aspect of our function is really to try and improve existing communication with the members and through automation to make things a lot easier and better. This is a high level financial result where we are after Q1. I think this was already tabled earlier during the previous and earlier presentation. We're about 21% of our annual budget so looking at the existing activities it's very likely that we gonna be probably within budget again this year, and our field income seems to have achieved quite a good result the first quarter, 91% of the annual budget compared to 76% last year. 0:04:04 Patrisse Dessee: Small sheet on HR. This year we had, 2014, we closed at 42 members of staff returned. We had eight departures last year and we had 12 new arrivals. Again, this year we had two departures, one of them was the departure of the CEO who was replaced and we got one more who is a travel... Event coordinator to come. Our focus continues to be the delivery of service excellence and improvement on a high level of customer satisfaction which seems to be our main objective going forward. I think that's it from me. Next is... 0:05:05Arthur N Guessan: Good afternoon, members. I'm going to present an update about the Member Service department. [pause] 0:05:31 Arthur N Guessan: The Member Service Department is composed of two units. The first unit is the Registration Service managed by Madhvi, composed of two IT analysts, James and Keessun. And we have recently credit the Customer Service unit managed by Radha, and she is supported by Christelle. His year, we were assigned three objectives. Increase the membership base, provide service excellence, and increase member experience satisfaction. Concerning the first point, as you can see, the figure show clearly that this year, we improved our performance in terms of member recruitment. We achieved at the end of the last month 67 new members against 58 comparison to last year. And we have only achieved 50% of our target. Meantime, we have 15 organization on the membership completion. And our member portfolio contains more than 1,200 members. 0:07:14 Arthur N Guessan: Concerning the service excellence, our procedure that we use to provide services to our members have been certified ISO. We also credit the customer service to support the service delivering to members. We also revised our internal procedure concerning the new member registrations. The registration services we created as well... We improved, sorry, the new members registration portal to facilitate the registration. Also, we are working on the service level commitment that will guide our relationship with members, concerning the way we deliver the service. We also work on the RIR governance document. We completed and released the member guide books as well. 0:08:29 Arthur N Guessan: In term of members experience satisfaction, we conduct survey toward the new members registered this year, and 90% of those who responded the survey are satisfied with the services and the way our team assist them during the registration. And we received one complaint because they were not satisfied by the way we are strict with our policy and delay done taken to approve his request. We expect that next year to conduct a global survey about AFRINIC services. 0:09:30 Arthur N Guessan: To conclude, what we need and we request from the community is to still support us by providing us the feedback. We have the member surveys online, they can use it to share with us what they think. We also invite the community to meet us at member booth at any of our event and to contribute as well into the member discuss mailing list. Thank you very much. [applause] 0:10:07 Arthur N Guessan: I will leave now the micro to Madhvi to give us more detail concerning the registration service. 0:10:30 Madhvi Gokool,: Thank you Arthur. I'm Madhvi Gokool, Registration Services Manager at AFRINIC, and I'll give you the RS update, registration service update. So, for this presentation, I'll walk you through the departmental overview, our processes, our observations and some statistics. So, we're part of the member services department as Arthur showed in his slides. And we start with myself, Registration Service Manager, and IP, two IP Resource analysts. Our objectives have been to contribute to the increase in the AFRINIC membership base. So, we have to evaluate new member resource request, the membership request and resource request. We also take care to ensure continuous improvement of the process. And as part of our duties, we also contributed to the core specifications of the new member registration portal, the second version that went live earlier this month. I think it was April, sorry. 0:11:48 Madhvi Gokool,: We also manage the IP address pool of AFRINIC, so we assist members in getting their IP resources from us. We teach and approve our members in terms of the IP addressing plan especially, and also how they can... How to register their utilization of their resources on the AFRINIC whois database. We also work on reviewing the content that's available on the AFRINIC website. We're working on enhancing the frequently asked questions on our website so that our members can easily consult the website if they have any issues instead of logging a ticket with us. We also provide service support in terms of reverse DNS, how to register their... How to create a Person object, register their usage, create maintenance, create route objects. So, there's a variety of service support that we offer to our members. 0:12:56 Madhvi Gokool,: And sometimes we also contribute, we act as trainers for internet number resource management during the training session. So in terms of processes, we continuously... We've continuously improved our processes and we're also striving to have an internal audit process in place so that we can be more effective and efficient. Some of the Hostmaster's observations that I've gathered from my team, we still have returns of longer AS numbers, we've had seven returns documented so far and the major reasons for those have been that the upstream providers' equipment do not support the shorter AS numbers and they have no plans on upgrading the equipment to ensure that it support the longer AS numbers. 0:14:04 Madhvi Gokool, The reverse DNS registration issues, we had... After the policy of "no reverse unless assigned" policy was ratified. We had about 140 tickets logged and in which we were continuously hand-holding our members to help them become compliant with that policy. We also have to deal with obsolete contact information when we receive requests from our members. There is still quite a bit of work that has to be done to ensure that they update their contacts in a timely manner so that when those requests come to us we can attend to it because if the request come from an authorized contact, then we have to tell them about it and we don't attend to the support request unless they have completed the contact update. 0:15:12 Madhvi Gokool,: We also face issues in the non-payment of annual fees. We have at the moment the latest figures, about 600,000 worth of IP resources that have not been issued yet due to pending payment. This is because when we receive request for additional resources, at the moment, we do proceed with the evaluation even though the member hasn't paid. So we tell them about it and we... In the perspective that by the time the evaluation would be over, they would have already settled their invoices that are pending. But we've seen that this is not the actual case in some, and some of them were clearly in violation of the information that they were giving us during the evaluation process, because they were saying they had an immediate need, 'Immediate' meaning zero to three months and then it's been six months since we approved the request and they still hadn't paid. 0:16:23 Madhvi Gokool,: We also had have tickets in which we have no responses from members despite several request. They are about a... Of IPv4 addresses in our stored tickets due to no response from the requesters. On average, we do about 10 cases... [background noise] 0:17:00 Madhvi Gokool,: On average, we do about 10 teaching-approved sessions per month with our members, this is from the data acquired from the Hostmaster team. And it usually covers the IP addressing plan and the assignment registration on the whois database. We've worked with some big operators, and that is quite a resource intensive process as well. It doesn't take 10 to 15 minutes, but we have to plan it so that we can backup all the assignments and they have about, at least, a 100 to a 1000 of those assignments on the whois database. 0:17:42 Madhvi Gokool,: We were checking, so the number of IP addresses that we have available is about 45 million, about 2.71/8 and we did a... We checked, in fact, the prefix size that we have of the IPs available. So you'll see in the table here that we have 1/8 that is available, that is being kept for the soft landing policy and then we have a number of other prefixes based on the size. So, as part of our process and to smarten our process, we are now starting to actually work how was the soft landing policy and we try as much as possible not to de-aggregate these prefixes. So we only de-aggregate when there's no more /24 then we'll de-aggregate another prefix to provision for future end user who have a need for /24s. 0:18:57 Madhvi Gokool,: So, since statistics regarding our ticketing system, we have had roughly a thousand tickets handled by our registration services team since the 1st of January this year. This encompasses several ticket queues: The Hostmaster queue, new member queue, new member request queue, as well as MyAFRINIC activate or AFRINIC DBM. So, wherever we have to give support is not in only one queue. We had about 172 new member requests that was in the ticketing system and also 60 additional resource requests. So, in the additional resource request my host sponsor team tells me that the prefix size that is currently being requested, so we have two tickets in which is /8 is being requested and several other tickets that aggregated into a /10 worth of IP addresses. 0:20:07 Madhvi Gokool,: Resource wise, so we have issued 78 ASCNs this year up till... I think this morning. The number of IPv4 addresses issued is about 3.6 million, and we have issued 40 v6 prefixes to our members. In this count, it's to end user and LIO members. I did not make the differentiation here. 0:20:36 Madhvi Gokool,: In terms of the services, some worthwhile statistics, so we have about 426 route objects in our routing registry. With the help of our IT team, we had migrated some route objects from the right NCC routing registry and from our department side we have assisted quite a few members to register the route objects. About 400 of them are for v4 routes and the rest is for v6 routes. We did a count last year when we implemented the "no reverse unless assigned" policy, there was slightly bigger than 200 members who are not policy compliant. Before coming to this event, we now count about 181 members who were not compliant with the existing reverse DNS policy, so later this year we'll have to further implement the clauses of the policy regarding these members, but we have a plan internally to carry on communicating with these members to get them to be compliant. I would like to thank you for your attention. [applause] 0:22:42 Speaker 4: Okay, my name is James Kumali. I come from Mars. [applause] 0:22:52 Mukom Tamon: Okay, now I know you're following up. I was a bit concerned that this is like a c-span session, being recorded but no one is listening. Thank you very much for... My name is Mukom. I am the head of the Capacity Building Department. So a brief of our activities. This is a new department that was formed in November 2014. We started operations earlier this year and is composed of Brice, whom most of you know, Emma Perrier, Stephen Honlue who's sitting right there, and myself. Now, our goals for 2015 are mainly around building a new team. Of course, it consists of everyone that is within training team as well as new ideas about building professional services from what we do. So team building activities revolve around inducting a new trainer, Stephen; inducting a new training coordinator, strengthening key processes, as well as teaching practice and coaching. 0:24:00 Mukom Tamon: The majority of what we do is training, and we realize that that doesn't happen by mistake, so we actually do practice where trainers teach and coach each other on how to present and teach in a more effective way. We realize that the key to excellence is better processes, better systems. We believe that with really good processes and better system, you get more out of average people than you'd get out of really, really good people working with other systems, which is why we put an inordinate amount of time and effort in creating processes. So that involves things like making sure that all of us are clear on what our goals and objectives are, how they link to the company's strategic goals, making sure that we have measures and metrics for every goal, making sure that we have checklists for things that we do regularly, making sure that we've got processes for almost everything we do, making sure that we explicitly define what the feedback loops for those processes are, and also defining who the stakeholders are. 0:25:11 Mukom Tamon: So, one of the major things we do every year, and we did this year, was a content update. It means at least once a year, we sit together, we review from our slides, our training modules, as well as our test beds. Now we take feedback from more than 600 people that attend our trainings per year, and say, "Okay, what did we do right?" so we can do a lot more of. "What did we not do well?" so we can correct. And "What did we not do?" so we can start doing. Our goals for Quarter One, in terms of training, are we planned to do trainings in South Africa, Benin in Mauritius, Benin, South Africa, Tunisia, Rwanda, and Chad. In Quarter Three, we've got two trainings scheduled in Nigeria, Algeria, Zimbabwe, South Africa, and Togo. In Quarter Four, we have plans in Mauritania, Cape Verde, Angola, Burundi, Cameroon, and wherever AFRINIC in November is going to be. 0:26:21 Mukom Tamon: So, one of the things we've already done this year is we were able to successfully do a call for locals hosts and select what countries we're going to train in, and that's how we got the list of workshops. We had a total of 48 applications to host trainings this year. We rejected 29 of those, and we selected 19, and those are the 19 that we've already seen. So we have already done for this quarter, four trainings. We just started in Mauritius earlier this year, we did a training in Benin. Just two weeks ago, we were doing a training in Johannesburg and this week, we finished the fourth one here in Tunis. 0:27:03 Mukom Tamon: One of the other achievements we've done in our team is that we've gone ahead to implement The four Disciplines of Execution. This come from the realization that we've seen that the vast majority of companies are unable to execute their strategies. It's easy to write a strategy but when you look at how well are these strategies being implemented, very, very many organizations, including ours sometimes, we don't really do really well at this. So what we've decided to do about it was, there's this methodology out there that is supposed to help you to implement a strategy really well, and during out training retreat, that's exactly what we did. So we are running a trial version of The four Disciplines of Execution methodology, complete with our score board. And we hope that we would build the competence in-house that we can help others as well. 0:27:58 Mukom Tamon: So next up is 15 more trainings, four are already done. We need to review and update the IPv6 for Managers course. The IPv6 for Managers course really was born in AFRINIC four years ago when I and Michel, sitting back there, when we went out and met engineers we taught, and asked them "Why have you not deployed IPv6?" And the answer was "My manager does not get it." Combine that with the fact that we've gone to some trainings, and two weeks or three weeks or a month after, one of the participants would send me an email, "Hey, I've just enabled IPv6 based upon your training." A typical person that did that tended to be someone who was fairly high up the hierarchy, a CTO level person. 0:28:48 Mukom Tamon: So, those are some of the reasons that we said "Okay, if we come up with some kind of a program how we can help executives and managers understand the strategic implications of IPv6, and how they can help their engineers to deploy it and monitor those projects, then it would be much more effective." So, we had some stats the last couple of years, we're going to review that. Also, we also plan to launch a government engagement program in which we specifically target governments with training, capacity building, around IP version 6 internet number resource management and all that. Then we also plan to launch our own IPv6 certification platform. All of these projects, we are actually going to use The four Disciplines of Execution to implement them. 0:29:41 Mukom Tamon: So, I want you to join me to welcome Stephen Musa, who is sitting right there, he's our new trainer. He just joined us early this year, and so he's been a welcome part of our team. And the other lady who's welcoming her is Emma Perrier who is the training coordinator, so she does most of the ground work for us. So, that's the training team with one person from the information technology team who is just joining us as an intern. Thank you very much. Shukran. Questions? Later. [applause] [pause] 0:30:46 Gaelle Fall: Good afternoon everyone. My name is Gaelle Fall, I am the head of Communications and PR. I'm going to briefly give you an update of what's been going on in the communications department at AFRINIC. Currently, the communications team is comprised of three collaborators including myself, that would be the PR and marketing manager, the cooperation and project development manager as well, who is also in change of the fire program and the technical editor and content writer. We also have one communications advisor consultant that we are using and we also have a marketing intern that is with us for... That's been with us four months and has two more months to go for her internship. We currently have two vacant positions, one is the event coordinator as of February of 2015 and the social media and online engagement coordinator that was as of March, 2014 last year. 0:32:00 Gaelle Fall: Closing out 2014, we had AFRINIC-21 in Mauritius, and we've been mainly working on the preparations of the 10 year celebration of AFRINIC. We held a logo contest, we also are putting together a commemorative book and of course various activities happening during AIS and AFRINIC-23 in November. In semester one again the 10 years of AFRINIC and the AIS and AFRINIC-22, the preparations and the execution of the meeting, the potential member outreach that's been going on with the member services team in collaboration with them, the 2015 publications, the fire awards program and the global corporation. For the AFRINIC 10 years, so 10 years of AFRINIC, we had a logo contest and many of you had a chance to see the 10 years logo and some of the marketing things that we have printed. The contest winner happens to be from Mauritius, this was purely by happenstance, it wasn't deliberate. His name is Judex Louis De Robillard. We're also putting together a 10 year commemorative book that will have different contributions from all the pioneers that were there in the beginning of AFRINIC and that have helped to advance the project that is now the world's fifth RIR, AFRINIC. 0:33:47 Gaelle Fall: Of course I hope you also had a chance to enjoy yourself last night at the gala dinner which was our 10 year gala dinner. And we will have also many other activities that we'll do throughout the rest of the year 2015 and including also activities at AFRINIC-23. So here is the 10 years logo and here is how it has been used in various things, printed banners and stuff. The publications that we have brought out so far, we had the Number Crunch that was published back in February 2015, you can go on to our website to access the Number Crunch. We also have the commemorative book that we're working to release in November 2015, we will also have hard covers and e-books also available. We've been working also on gathering the content for the 2014 annual report which has been done and it's currently under board review for final sign off before we publish it. And now we're looking to do the AFRINEWS at the end of the month of June, hopefully by the beginning of July. 0:35:17 Gaelle Fall: In regards to the fire program, currently we are closing out the first project cycle. The grant that was funded by IDRC and SIDA, the Swedish aid agency, so we're closing out the grant with them as of July of this year and we are working on doing a proposal to be able to renew the funding cycle and looking to do it as soon as possible so that there is no gap in the funding. So, so far we were able to meet with the other two sister programs, that is FRIDA that is in the LACNIC region, and ISIF Asia that is out of the APNIC, and all three programs, along with AFRINIC part of the Seed Alliance and we are all working together to fund, to give seed funding to projects that are bringing about social, socioeconomic solutions using innovation, ICT and the Internet. So far, we are... The last thing that we're doing before the close out of the grant, of this year's grant, is the awards program and the awards, we have already closed the call. We have received 28 proposals and the winners should be announced at the end of this month. They're currently under review. 0:37:00 Gaelle Fall: And we have also received a generous grant from Google to help us to scale up some of the projects and the solutions that were presented these past three years. As far as global cooperation goes, we are a part... We are members of the NRO, of course, as an RIR, and the Communications Department Houses is part of the Communication Coordination Group, the CCG, and the Public Affairs Coordination Group as well. And we do coordinate on the current global Internet governance discussions that are happening mainly the INS stewardship transition, the ICANN Accountability and of course, the WSIS+10. So, that would be all for me. Thank you very much and enjoy the rest of the meeting. [applause] 0:38:17 Alain Aina: Alain Aina, I'm wearing my AFRINIC hat. I'm Director of Research and Innovation. I wish to give you the department report, what we have been doing and what we plan to do for the coming month and what we should be presenting to you in November. So, shall I do the presentation? Okay. So, as the CEO mentioned yesterday, our department is also one of the new department and we officially started November but I would say that the real research work started this year. So, last year it was to clean up and set the scene, the environment for starting from January. We have 2.5 team, so 2.5 because I still work part-time and we have these two engineers working with me. Our objectives, the first you could see on the list is RPKI version 2.0. We have had the version 1 since January 2011. 0:39:49 Alain Aina: The other critical project for is DNS server version 2.0 and you all know AFRINIC manage the reverse DNS and since April 2012, we started signing. And the other objective for the department is to formalize the ITF activity. So, at AFRINIC, we used to do ITF but not really as activities, so it was most of the time part of other projects. So, we have ITF activities. We have also the order old Project, the African Internet Resource and Routing Statistic, and where we're supposed to do some analyses on the allocation and the routings and I think all of this will give information for policy discussion where we are discussing where the numbers are being used and etcetera. And the last department objective for the year is the Internet measurement where we're supposed to, through the MOU, we have references to distribute probes and anchors and do some analyses of how the internet, the interconnection is being built in Africa and how the network is growing, how people are using the resources, etcetera, etcetera. 0:41:19 Alain Aina: So RPKI version 2.0, the objective is to fix the known issue we had with RPKI version 1, so those who have activated the engine and have used the main engine to issue rules knows the issue we have but I will mention them later. We also have to introduce, something we call a Split/Tall, I will explain a little bit later. And also make our RPKI system all RPKI... ITF RPKI compliance especially the RFC 7318 which is about having the CPS, having the CPS in the certificate. Introduce the SSM, have the up down protocol operational and put in place an exhaustive monitoring system, and also something very important, which is the backend repository. 0:42:27 Alain Aina: As for internet measurement, as I said, we continue distributing the probes based on a MOU we had with RIPE NCC back in November, 2015. And we, with RIPE NCC we created a new enrolment channel for members, but so far okay. Before this meeting when we checked, only 10 members used the new channel to request probes. And, but we still, as ambassador, we still continue distributing the probes, but to make sure the people we give them to, we would connect them, keep them online. We noticed that some people had issue with the USB power, so this time we add some adaptor to allow them to pluck because one of the feedback we got was it was difficult for some members to get the USB power to the probes. 0:43:29 Alain Aina: There other element of the internet measurement and probes when the probe distribution is to also distribute the anchor. The anchor a little bit bigger but... To host anchor... Okay. The MOU we have, RIPE NCC said we should distribute 11 anchor in our region. So we had one at... Running right now at AFRINIC office in Mauritius, and we received two requests from our members to host, but the main issue was the native IPv6. So providing IPv6 native to the anchor is mandatory. So if you don't have native IPv6, or a good base in one of them, came back two days ago, said now they have the IPv6 ready, so probably be shipping one of the anchor to them. So that will give us four anchor on the continent right now. Right now we have one in Mauritius, one in Tunisia, one in South Africa and soon we would be adding one here. So, Tunisia, and I am not saying that we have put the three, we put one, but I'm saying that on the continent right now we have three, three anchors. One in South Africa, one in Tunisia and one in Mauritius. 0:44:50 Alain Aina: ITF, as I said, is one of the activity and during this week I think ITF, bringing ITF home has been one of the key, I think news here, so I think this will encourage us to continue. So, as I said, we are formalizing our ITF activities we started, and in July I would be going to ITF with Logan to attend one of the face to face meetings, to allow him to see how ITF working group meeting happens and how you present, how you defend draft etcetera, etcetera, and we hope that very soon we would also start publishing drafts and giving feedback on drafts and presenting stuff at ITF. 0:45:46 Alain Aina: The project has been... We haven't done much on the �.project. We intend to resume on �.project quickly. So as we saw during the policy discussion, we'll do our best, we'll accelerate, so by November we'll have some data for the community, to enable the community to discuss and especially on allocation, utilization, routing and especially for the v4. We will focus on the v4. 0:46:29 Alain Aina: RKPI at AFRINIC, this is the architecture of our RKPI system, you'll see what we have in production and we have some offline route. The offline route which is also part of... I think it's because right now we are operating one root because of the RPKI architecture adopted by the RIR. Right now because IANA is not yet in the chain of trust so each RIR run a route. We have a root separated and then this is the architecture. And the new architecture we have the front in Johannesburg and we have the Sarnia in Mauritius. So, this is the statistic you could see of the members which are enabled on the engine and the number of ROA they have. And we tried to compare the number of ROA to the number of route objects we have in the routing registry, because right now in terms of analysing data quality we are trying to compare the route object to the ROA and see how good are the data in the RPKI repository compared to the routing registry. We have 34 members with 47 ROA. This is statistic from RPKI version 1.0. 0:48:00 Alain Aina: This is the global RPKI adoption, and I try to highlight AFRINIC with the... In terms of the adoption, we are at 0.83. Okay? So it's not that bad but the most worrying is in term of the accuracy which is a cooperation between the invalid and the valid. And we know that part of the invalid came from the fact that our RPKI version 1.0 does not allow our members to use the maxi length. Okay? So part of it is the lack of the maxi length in the RPKI version 1.0. So, this is an issue we have with RPKI version 1.0 as I said, the ROA, the manifest are not compliant, we have a flat repository, maxi length not supported and our existing route certificate only allow us to certify ASN, IPv6 and only IPv4 where AFRINIC is majority, where AFRINIC manages /8. This is the current TA model we have. AFRINIC running... We are running an offline route where we have only the /8 or the IPv4 and then we have the basic specs and ASN. Then we have AFRINIC CA engine where we issue certificates for our members and we host the RPKI engine for our members. 0:49:45 Alain Aina: So these are the new features of the RPKI version 2 as you could see. Okay? We have a new repository, a repository CPS. Now on the certificate you'll see the CPS. We have the backend repository and we've made some changes to the MyAFRINIC session on our RPKI and the new RPKI system as I said supported the split mode. And let me show the split mode. This is how it is because this is... We have... Now we've just built a new route and in this route we have the /8 where AFRINIC is the majority, and we have all the minority we have in the whois. For example, if you are holding allocation or assignment, for example from 192 which is managed by ARIN. Okay? These resources from the whois are part of our route certificate. Then from this route certificate, we issue five sub-CA certificates. One for AFRINIC where we are majority and then four other certificates where AFRINIC is minority. And then from this we have these three type of members. 0:51:05 Alain Aina: So if you are members with IPv6 only or ASN only, or with v4 where AFRINIC is the majority, you'll get your certificate directly from this engine. This AFRINIC CA engine. And if for example you have allocation or assignment from where AFRINIC is the majority, and you have some resources where AFRINIC is majority, you get two certificates. One issued for this engine and one issued here. And if you are holding, for example, only v4, only v4 where AFRINIC is the minority, then you'll get certificate for one of the four engines. 0:51:47 Alain Aina: So the end game objective is, we move to this one... We move to this one. So AFRINIC... We remove from AFRINIC route all the resources where AFRINIC is minority and then the corresponding RIR will issue certificates to AFRINIC to cover where we are minority. And then we'll use this certificate. So this is the future. So we move from having the minority in our route certificate, then by getting the certificate from the other RIR, to our engine where we... Which we use to issue certificate for where AFRINIC is minority. Then this especially is for v4. For v6 and ASN we have no issue, but this is for v4. And this is what you'll see now if you go to MyAFRINIC for those who are used to... So this is before you view certificate, view ROA issue certificate. Now you have this certificate before you may have multi certificate then you view ROA and same. So, view certificate now is changed to list certificate and this is what you may have if you have multi certificate. If you have multi certificate, this is what you'll have. 0:53:06 Alain Aina: Then if you click on them, then it will show you. And we adopted the name of the certificate plus the two last characters to tell you which RIR or which region this is attached to. For example this AP is for APNIC. This is AFRINIC and this is ARIN. So that show you... This shows that this member has v4 resources under APNIC, AFRINIC and ARIN. This is the new... The view ROA from the old system, and this is now how you will see view. So when you click one ROA, if the ROA covers v4 space from different RIR, it's one ROA... For you it's one ROA but the system will automatically generate three different ROAs because it has to use three different certificate issued by different engines. This is the structure of the new repository. We designed a new repository such that we can go through the transition. So we kept the old repository and then we added so what you see here are the new objects, and we still have the old objects until we phase out the transition. 0:54:32 Alain Aina: So right now, you saw, we sent an announcement to members list. So this is what happens. Your old engine ROA are still valid but when you connect, the system just asks you to reactivate your engine and re-issue the ROAs. Then we have a link for you to view your old ROA and please when you are done, revoke the old ROA. We need your support, we want to complete this transition by the end of June. Thank you for your attention. [applause] 0:55:24 Neriah Sossou: Good afternoon, everyone. I'm Neriah Sossou and I'm gonna give you a brief update on what the technical, the IT team has been busy with for the past six months. As it's usually custom with us at the beginning of the year, we are made to set ourselves a few goals, a few objectives to achieve during this year. The first one being to improve the efficiency and the quality of our services, to work on the resiliency of our infrastructure, to enhance our team, to review our DIP and our BCP plan, and to lay the ground work for an eventual ISO 27001 Certificate. 0:56:27 Neriah Sossou: As far as the team, we are mainly composed of two units. We have completed, at the end of January, the recruitment of two junior system engineers. We also have the support of three senior system engineers and the network engineer. On the application side, we have four software engineers that assist us with the development of tools and applications that are used, one database person, and three people in the multimedia support. 0:57:13 Neriah Sossou: Some of the key activities that we have been busy with: On the resiliency of our infrastructure, we have just completed the virtualization of both of our data centers, one in Mauritius and one in Johannesburg. We are now busy looking into enhancing our strategy whereby our presence on the West and the East coast of Africa is being looked at. We have also completed the multi-homing plan for our Mauritius data center and are actively looking for a second provider in Johannesburg. This has also enabled us to lay the necessary ground for our DR strategy by which we intend to synchronize all our data centers actively. 0:58:16 Neriah Sossou: On the services side, we've just completed the deployment of a new member registration portal. Arthur has mentioned that a little bit in his presentation on the new member registration portal. What we've done is to improve the architecture of the software. We also improved the quality of the code and the type of test that we conduct and implemented a few new features that were requested. Alain has just given you a complete view of our new RPKI system which was recently deployed. I am not going to elaborate further on that. 0:59:05 Neriah Sossou: On the routing registry aspect, I've given a presentation a few days ago of what we have been doing. We completed some work that are currently being tested internally. We expect to release to the community for beta testing by beginning of July and eventually by mid August to push in production. We are also busy working with the new version 2.1 of the whois by which we intend to implement a few features such as the redirection of minority space and the implementation of non-English characters in the object. We intend to finish that, all the testing and release also in... Beta testing phase by the end of July, and eventually by the end of August you should have a new whois in production. 1:00:14 Neriah Sossou: Other services, DNS support, continuous ongoing activity on the deployment of copy of our route servers, we've assisted in the deployment of a route copy in Mauritius with Mauritius Telecom, and we are currently helping in facilitating another deployment in Kenya, with iHub. For the Anycast project, we're supporting currently approximately 26 CCTLDs and we are also encouraging more CCTLDS to join the program. Training; we assisted the training department in deploying a new version of the 'Learn' Website which we called Learn 2.0, which is currently in production and last but not least we are busy working at the implementation by the end of June of a functional instance of the restriction data access protocol which we expect to push out shortly. So that's it for me, thank you. [applause] 1:01:45 Vymala Thuron: Thank you every one. Now we will be taking questions so if you have a specific question please state your name, organization, and ask to the person to whom you are going to ask. I have one question from the Jabiru, the person have been asking the question since the very beginning, can I? Okay, do I go to the mic or can I say it here? 1:02:10 Mark Elkins: Just come to the mic, no... 1:02:21 Vymala Thuron (From Jabber): Okay this question is for the tech team, from Rabiraz from Gabon; why the French version of the website is still unavailable? It has been almost an year now and the worst is when you are using the French language computer the website automatically forces you to browse that French version which is not available, so you keep getting, 'French Version not available Blah blah blah blah,' it is very annoying. I propose the Staff [a Sad Smiley] simply disable the automatic redirection so that we can use the English version while they are getting back to the French version. Thank you. 1:03:13 Mark Elkins: Do you want to take all questions and then follow-up with all the answers? 1:03:21 Mark Elkins: Yeah. 1:03:23 Vymala Thuron: I think it would be better that you answer else we can get lost in the question, this would be my suggestion, everything is okay with that everyone? Okay. 1:03:34 Neriah Sossou: Okay we actually have a project on going, for the revamp of our website in particular the French side of the website. That project is ongoing and is being conducted by the communication team. As far as disabling the auto-redirection of the website to French, it is well noted we will implement that ASAP. 1:04:13 Vymala Thuron: Thank you Neriah. Next. 1:04:17 Mark Elkins: Mark Elkins, member. 1:04:19 Vymala Thuron: From which organization please? 1:04:23 Mark Elkins: Ah, Posix whatever, member from South Africa. You've had a nature seminar for a while you've had ability to obviously do DNSSEC, because that's in the reverse side, when is the AFRINIC website itself or rather the AFRINIC zone file going to be signed with DNSSEC? And as the AFRINIC website also has SSL I believer at the moment for the website itself or parts of it, at least certainly MyAFRINIC, when are you going to then also include things like TLSA so that we can get get nice pretty keys if we're using the DNSSEC validation tools? That was question number one. Question number two... 1:05:14 Vymala Thuron: Mark, the question was to whom please? 1:05:17 Mark Elkins: Technical team, I'm not quite sure if it is research or what. 1:05:22 Vymala Thuron: Okay. 1:05:32 Mark Elkins: Yes, question number two; the anchor machines that are being put out there, there was an insinuation a long time ago in RIPE when it was first discussed that the anchor machines might also come along with the root name server that RIPE looks after, is that indeed the case? Is that is that perhaps still a proposed future which would obviously increase the value to the community, if there was a root name server along with the anchor system? 1:06:07 Vymala Thuron: Thank you. 1:06:15 Alain Aina: Okay, thank you Mark I think I will answer the... Okay. To add to the TLSA, as you know, we need the LSA, so we need to sign it up. We need to get afrinic.net sign. So when afrinic.net gets signed, we would the put TLSA, etcetera, etcetera. As for when it's going to be signed, then I'll ask Neriah to answer. 1:06:43 Neriah Sossou: As for when, I will not give you an exact date today. We are committing to having that completed before the end of the quarter. We have started as Alain presented shortly on the revamp of the DNSSEC structure, which we expect to finish by end of August, I believe. And once that is completed, all the zones will be signed as well as afrinic.net. 1:07:22 Mark Elkins: Which means by the next AFRINIC public meeting, afrinic.net should be signed? 1:07:29 Neriah Sossou: Exactly. 1:07:29 Mark Elkins: Thank you very much. 1:07:31 Neriah Sossou: You're welcome. 1:07:33 Alain Aina: Then, as for the question on the anchor, the agreement we have with RIPE NCC does not include that we ship anchor with root. Okay, so, but I don't know if Axel or RIPE people want to add on it, but our agreement does not include adding the roots services to the anchor. No. And as you saw, we have other root projects where we are distributing L-root, etcetera. But, yes, we do not have root on the anchor. 1:08:10 Mark Elkins: Thank you. 1:08:19 Vymala Thuron: Next please. 1:08:21 Lu Han: I have two questions for the registration service. By the way, could you go back to one of your slides about how many tickets you're actually currently handling? Would it be possible? 1:08:35 Vymala Thuron: So, to whom is the question? Can you please state your name, and your organisation, and to whom the question is directed please? 1:08:42 Lu Han: My name is Lu Han and I'm from Cloud Innovation, I have a question about whether the... The next one there are 60 additional location request. Next one. The sixty addition location requests are currently being processed, a 117 new member requests, something like that? Yes, this one. So, the question... I have two questions in total, basically the first one is, do you have an average processing time to approval a request here? And the second question would be, the two /8 and on /10, I only see the aggregated quoted to the /10, so you are saying that there actually one request which requires into /8 alone, or it's can be read as one line, the total requests number of the IP address that are currently being processed is two /8 plus one /10? 1:09:45 Madhvi Gokool: Okay. The statistics that are displayed here is since 1st January, 2015. Those are the statistics regarding the number of new tickets that were created on our queues. The 60 additional resource requests created from the beginning of the year. Can you please repeat you question regarding this... 1:10:06 Lu Han: Average approving time. Approval time, average approval time. So, average approval time from the start to the approval, what's the average time for the ticket? 1:10:17 Madhvi Gokool: I don't have the statistics with me, but out of... In addition to those, we still have requests from last year which were processed or still in the queue, waiting for information, awaiting payment. For the next time, I think I provide more granularity based on your feedback and you questions so that I am able to answer you properly. And in terms of prefix size, we... That I put down here, the Hostmasters have told me that we have two tickets in which we have a /8 each being requested in the ticket, that is still under evaluation, and then the rest we usually check how much IP addresses have been requested and are currently being evaluated. So, they put everything together and told me that there's about an equivalent of at least a /10 of IP addresses, in requests that are waiting evaluation. 1:11:25 Lu Han: Okay, thank you. Just to repeat if I totally understand you. That two tickets, when each of them request a /8, and the rest of the tickets in total request /10? 1:11:37 Madhvi Gokool: Yes. 1:11:37 Lu Han: And I hope next time you will share an average approval time to the member as well. Thank you. 1:11:45 Vymala Thuron: Thank you. Up next. 1:11:49 Nishal Goburdhan: Good afternoon, my name is Nishal. I don't have to represent anyone because I don't think this is the AGMM, but I have a few questions and if you allow me, a comment to Mark... So the comment perhaps first, if you're okay with that. Mark, I don't speak for the RIPE NCC, but I did have this discussion with them about the deployment of K-root and how that ties in to anchors. What they're willing to do, particularly in the non-RIPE NCC region, is to use measurements that come out of the anchors to judge potential good locations for the K-root deployment, and if you look at the NCC website, they recently announced how they would do this. As Alain correctly pointed out, there was no agreement with AFRINIC, and I know this because I was staff at the time, that AFRINIC would deploy K-root instances along with the atlases. 1:12:42 Nishal Goburdhan: Simply put, they're fully separate boxes, right? And you don't want the measurement thing connected to the root anyway, so let's get the anchors in, for those of you that don't have them. Perhaps this is a good chance to speak to the people here and look to see if you qualify. So get the anchors in, get the measurements out, see what the network looks like, and what would be good places to put it in. That would be the advice I would make available to the community. I wasn't quite sure, Alain, why you woke me up while I was writing email if there was something specific that I needed to respond to, please let me know. 1:13:17 Nishal Goburdhan: Now to my questions. It's my understanding that... Well, I looked at the RPKI numbers, and honestly they look dismal, and that's the fault of the community. I'm not saying that that's necessarily something that AFRINIC is going to fix on its own. But one way to fix that, and I know that we've done this with IPv6, is to do more training and do more education. So what's happening in terms of training and education, particularly along the lines of RPKI and DNSSEC? I know that you have classes for these things. My point of reference for the material that AFRINIC uses for training purposes is the learn.afrinic.net website. So my specific request, and you can sort out who would need to do this, is if you could make the resources you use available on the learn.afrinic website, because I think that making it available and getting people to use this is the first start towards improving the statistics that we see there. So I guess one of you may want to think about doing that, Tamon and Alain, between the two of you. 1:14:20 Neriah Goburdhan: My next question, I guess, is more an interest question, and this one is to Neriah, if you let me. I heard you say you're using iHub in Kenya as a deployment location, which is cool. Don't get me wrong, I support the idea. But I'm curious as to why you would choose a particular organization and not something central, like an instant exchange point? And my third question is to Madhvi, I guess. I totally understand that it's very difficult to provide statistics on requests that people ask for, so resource requests. And as you point out, you can go a year, and I know this. You can go a year without getting feedback from members, but what I'd like to see is greater granularity, and I know you don't have it here, so that's fine. But at least for the next meeting, greater granularity and some of the other tickets that you have. And I speak with some bias here because I have a ticket in your queue that I can guarantee you is not waiting on any input from me. It hasn't been answered except to say, "We'll get to you" for more than two months now. So if you could add some sort of MTDR to non-resource related questions, that would be really useful as well. 1:15:31 Vymala Thuron: Okay. Thank you, Nishal. However, because of time constraints, I'll let Neriah and who has to answer back, and I will close the mic. I hope you do understand. Anyway, the head of departments are here. If you have questions, you can meet with them. So I'll let... 1:15:52 Madhvi Gokool: Okay. I'd like to respond to Nishal. I'm aware of that request, and it was for us to have proper guidance regarding ISPs. As I mentioned to you, when we spoke about it, is we're working on a documentation internally, so that when we respond to you, we will have something that we would move on with all the details, and that will be applicable. Documentation is taking a while for the moment because we have had an overflow of tickets, I would say, since the beginning of the year, and we're still trying to catch up on tickets. But rest assured... 1:16:38 Nishal Goburdhan: Thank you very much for you answer. I didn't expect for you to answer me at the microphone. To be clear, what I would like, and as I said, this is more a request than a question, is that at the next time that you present statistics, it will be really useful for the community to judge a whole bunch of metrics. If you're able to say, "This is our MTDR on non-resource related questions." 1:17:00 Madhvi Gokool: Yes. 1:17:00 Nishal Goburdhan: I totally get that it's difficult to do it for resource related questions, and I 100% support you on that. So it's more a request for the future, not now. 1:17:07 Madhvi Gokool: I think we would have some more granularity at our next meeting because we have started some work into actually segreg... Not segregating, I'm sorry, I'm using the wrong word here. Of identifying all the type of requests that we are having, okay? So we have already started the work, but we could not display the statistics at this time here because there are still some tickets that were not appropriately tagged. So we're having to review that, but we'll... I'm taking your comment into consideration, that... 1:17:47 Nishal Goburdahan: That's excellent to hear, yeah. Thank you. 1:17:47 Vymala Thuron: We'll have something better for you next time. Thank you. 1:17:53 Vymala Thuron: Neriah? Oh, no. Mukom. 1:17:55 Nishal Goburdhan: Actually, in the interest of time, that wasn't really a question. It was more suggestion intended to them. I guess, direct question is, do you do... Sorry, do you do DNSSEC and/or RPKI training? That's a yes or no answer. And if you do, can those materials be put on the learn website. And I know Mukom has a process, I know how he works. So, all I would like to see is potential users come in. My only real question is to Neriah and that's really an interest thing, so I am going to sit down after this. Thank you. 1:18:28 Vymala Thuron: I am sorry I closed the mic. I am sorry and I said that the head of department are here, we are going to have a closing dinner. You can ask your question to them, I hope you do understand. [pause] 1:18:48 Vymala Thuron: So, we are done, thank you. Head of department and registration service manager. I will call Alan Barrett and Dr. Nii on stage. So it has been a very interesting meeting. We are here since two weeks for most of us. And Dr. Nii as AfNOG conveyor and Alan Barrett as the CEO of AFRINIC would say a few words. [pause] 1:19:53 Nii Quaynor: Good evening. I am sure you have been at this for a very long time, so you are kind of burning out. But nonetheless bare with us while we discuss the plan for next meeting. But before I do that, I would like to remind you that we are constantly looking for applications to host... We are constantly looking for applications to host the next event. And so we would like to encourage some of you to apply. If it's not for 2017, it could be 2018, or whichever year you want. But we would like to have many more applications, then that way it becomes easier to select the next host. Anyway, we believe that we have found a good host and we would like to show you the host. So, I will leave it for Alan to make a few comments and then we will invite our host to also say a few words too. 1:21:16 Alan Barrett:: Right. As my good friend Dr. Quaynor said, we like to have many potential hosts for these events and we like to look for them three years or so in advance. It doesn't always work out that way but that is what we would like to do. We like to choose the next year's host more than one year in advance and this year unfortunately we have failed at that. We have only managed to choose them precisely one year in advance. And we are going to Botswana this time next year. [applause] 1:21:58 Vymala Thuron: So if there is anybody from our host in Botswana, please would you come up and say a few words about what's so great about Botswana, why we should want to go there? 1:22:10 Jericho Kolezo: So, I would like to present to you Jericho Kolezo of BOCRA. That's who will be our next local host for the next Africa Internet Summit '16. A big clap to him. [applause] 1:22:29 Jericho Kelezo: Good afternoon, or is it evening? Thank you for this opportunity. My name is Jericho Kelezo and I represent the Botswana Communications Regulatory Authority. It is quite a mouthful, but in short it's just called BOCRA. In Botswana, before we were called BOCRA, we used to be called BTA. It was a single sector telecommunications authority. And then we changed in 2013 to be called BOCRA, when we converged now to regulate the whole communications sector. And you might find that if you call the office, you get people still calling us BTA, but nonetheless we are called BOCRA. And I had prepared a presentation but looking at how much you guys have gone through, I thought "You know what, let me not keep them any longer." So let me just say, for 2016, Botswana will be hosting this session and I would like you to make it there. And I don't know how else to... Just cut it short, but you are very welcome to come to Botswana next year. Thank you very much. [applause] 1:24:06 Alan Barrett: Right. Thank you very much. I'm sure we'll have a great event in Botswana. They have good infrastructure, they have good internet connectivity, it's not that hard to get there. It's a short distance from Johannesburg which is a reasonable hub so let's see everybody in Botswana. [applause] 1:24:31 Alan Barrett: Okay, before I declare this AFRINIC meeting closed, I'd just like to thank our sponsors again. Our local host ATI, the sponsors Microsoft, ICANN, Liquid, Google, France-IX, the NSRC, la Poste Tunisienne, Telecom Tunisia, la Francophonie, Internet Society, ZACR, Seacom, Network the World, DNS, DotAfrica, and SPARQL. Thank you very much. Without the sponsors we would not be able to have events such as this. Now, I formally declare the AFRINIC meeting closed and I call on Dr. Quaynor to say a few words about AIS. [applause] 1:25:32 Nii Quaynor: About the only thing I can add to what my good friend Alan has said is to thank you for your intense participation and your patience to see the whole event go through. It has been almost two weeks for many of... For some of our colleagues here, so I would really like us to thank them for that. So please let's thank our friends for that. [applause] 1:25:58 Vymala Thuron: Okay, very good news. Remember I was saying just fill the online survey. Maybe you can have an iPad and I said maybe you're gonna have a picture of an iPad. Actually, it's a real iPad so dum dum dum who's going to fill... Maybe Rada, you wanna pick... And then Dr. Nii will close. Rada can you come to pick? My name is here so [chuckle] dum dum dum. Honest Ornela Ngampa. And the person who is not in the room, is not going to get it. Alan, you're not Honest Ornela Ngampa. 1:26:50 Alain Aina: I have a CNAME. That's my CNAME. [laughter] 1:26:53 Vymala Thuron: Okay, Honest Ornela Ngampa, guess what? You've just missed a mini iPad. Dum dum dum. [background conversation] 1:27:33 Vymala Thuron: I'm sure you do understand. Oh, let me see, Barry Mataya, ____. No. Okay, this is why if you stay you have all your chance. Next time you stay. Dum dum dum, Graham Milton from ISO left also. Okay, Isaac Casama? Okay, you know what? Who is in the room and then we'll take a... [laughter] 1:28:23 Vymala Thuron: We'll get there. We'll get there. Claremont? Claremont. Claremont. Okay, Sarah, a girl. Sarah, I hope... Oh Sarah Al-Ameen Mohammed Hassan from Sudan. Sarah, please... [background conversation] 1:29:08 Vymala Thuron: Alan, would you give to Sarah. Can you take a picture? Thank you, thank you. I think Michelle is very happy.